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fit4i

Support

Need help with Fit4i? Email support@fit4i.com — we usually reply within a couple of days.

Subscriptions and billing

  • Subscriptions are managed by the App Store: iPhone Settings → your name → Subscriptions.
  • Every new account includes 14 days of Pro with no payment details — if you chose "I train on my own", the 14 days start the first time you finish a workout on a saved routine day. It simply expires if you don't subscribe; there is nothing to cancel.
  • A paid subscription renews automatically. Cancel anytime in your App Store subscription settings; access continues until the end of the paid period.

Training on your own

  • "Save as a routine day" appears on the finish screen after a workout — say no and nothing changes.
  • Pause or resume routine targets, switch to "Build my plan instead", or enter a written program: Home → ⋯ menu.
  • Custom exercises need a muscle group so the map can count them; renaming moves your history along.
  • Every set is saved as you log it — if you lose the network mid-workout you lose at most one set; the rest are on your account.
  • Apple Watch mirrors your own workouts too — update the Watch app if it shows only the plan.
  • Reminders and Apple Health are offered after your first workout, not before it — see "Apple Health and wearables" below.

Apple Health and wearables

  • Connecting Apple Health is optional — Fit4i works fully without a watch or band, using a quick morning check-in instead.
  • To review or revoke access: iOS Settings → Privacy & Security → Health → Fit4i.
  • If readiness looks stale, open the Today screen and pull to refresh — Fit4i re-reads Apple Health when the app is opened.
  • Polar devices connect in Settings inside the app via a secure Polar login.

Account access

  • Forgot your password? Use Forgot password on the login screen — a reset link will be emailed to you and is valid for one hour.
  • To change your password: Settings → Change password (your current password is required).

Deleting your account

You can delete your account and all data directly in the app: Settings → Delete account. Deletion is immediate and irreversible — it erases your profile, programs, workouts, nutrition diary and biometrics. If you can't access the app, email us from your account address and we'll erase your data.

Reporting a bug

Email support@fit4i.com with what you did, what you expected and what happened instead. A screenshot and your iOS version help a lot.

See also: Privacy Policy · Terms of Use

Fit4i provides general fitness guidance and is not a medical service.